Why is my NBN so slow in Gungahlin?

Living in Gungahlin, Forde, or Harrison? You probably love the light rail and the marketplace, but you might hate your internet connection.

At Tech Fixer, we receive many calls about NBN dropouts from the Gungahlin region. While some suburbs use older FTTN technology, the issue is often closer to home than you think.

Is it the NBN or your WiFi?

Often, the problem isn't the NBN connection coming to your house—it's how that signal gets distributed inside.

Standard ISP modems often struggle to reach every room in modern Gungahlin homes, especially those with steel frames or thick walls. If you have full speed in the lounge but buffering in the bedroom, the issue is your WiFi coverage, not the NBN line itself.

Common Symptoms:

• Internet is fast near the modem but dead in the back rooms.
• Zoom calls drop out when you move around the house.
• You pay for 50Mbps but only see 10Mbps on speed tests in your study.

The Hardware Bottleneck

Another common culprit is outdated hardware. If you are using an old modem that is 5+ years old, it may not be able to process the speeds provided by newer NBN plans.

How We Fix It (Onsite)

We diagnose the root cause of your slow speeds without touching the internal telephone wiring.

1. Modem Audit: We test your router to see if it can handle high-speed NBN plans. Old routers are often major bottlenecks.
2. WiFi Optimization: We install professional Mesh WiFi systems that eliminate dead spots and ensure fast speeds in every corner of the house.
3. Fault Isolation: If the issue is the NBN line, we provide the technical evidence you need to force your ISP to fix it.

Need an internet check-up in Gungahlin?

We are local and mobile. Call Tech Fixer on 02 6188 5444 to book an onsite assessment.

Book an Assessment