Virus & Malware Removal
Secure Your Devices
PC, Mac, or Phone acting slow? Pop-ups, ransomware warnings, or hijacked browsers?
We perform professional virus and spyware removal to secure your computer, mobile, and digital life.
Signs Your Computer is Infected
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Pop-ups & Ads: Unwanted ads appear even when offline or browsing safe sites.
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Browser Hijacks: Google searches redirect to Yahoo, Bing, or unknown websites.
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Fake Warnings: Scary messages urging you to call a number for “Microsoft Support” or pay a fine.
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Slow Performance: CPU-heavy malware (like crypto miners) overworks fans and slows your system to a crawl.
Beware Remote Access Scams
If someone claiming to be from Telstra, NBN, or Amazon asked for remote access to your computer, disconnect immediately.
Scammers install hidden software (TeamViewer, AnyDesk) to steal banking info. We safely remove these threats and secure your PC.
How We Remove Viruses & Malware
Deep Scanning
We scan all files using enterprise-grade tools, not just what free antivirus detects, identifying hidden malware, trojans, and rootkits.
Manual Removal
We manually remove stubborn registry entries, browser hijacks, and hidden spyware that automated tools often miss.
Future Protection
We install top-tier antivirus software, configure ad-blockers, and secure your firewall to prevent future infections.
We Service All Canberra & Queanbeyan Suburbs
Gungahlin
Gungahlin, Mitchell, Harrison, Franklin, Palmerston, Crace, Nicholls, Casey, Ngunnawal, Taylor, Moncrieff, Throsby, Ford, Bonner, Amaroo
Belconnen
Belconnen, Bruce, Aranda, Cook, Hawker, Page, Scullin, Weetangera, Macquarie, Florey, Latham, Melba, Spence, Evatt, McKellar, Giralang, Kaleen
Central & South
North: City, Braddon, Dickson, Lyneham, O’Connor, Reid, Campbell.
South: Barton, Kingston, Griffith, Fyshwick, Narrabundah, Red Hill.
Woden & Queanbeyan
Phillip, Mawson, Pearce, Weston Creek, Molonglo Valley.
NSW: Queanbeyan, Jerrabomberra, Karabar, Googong.
Frequently Asked Questions
How do I know if I have a virus?
Common signs include your computer running much slower than usual, unexpected pop-up windows, your search engine changing on its own, or new icons appearing on your desktop.
Can you remove ransomware?
We can remove the ransomware infection itself to prevent further spread. However, unlocking encrypted files depends on whether a decryption key is publicly available. We can assess this for you.
Do I need to wipe my computer?
Not always. We aim to remove the virus while keeping your data intact. However, in cases of severe infection or remote access compromise, a “Nuke and Pave” (format and reinstall) is the safest option. We back up your data first.
Need Your Device Cleaned?
Contact Tech Fixer for fast, reliable virus removal and system cleanup for computers and mobiles.